About Us Much more than just another connector company, Samtec puts people first with a commitment to exceptional service, quality products, and convenient design tools. We believe that people matter, and taking care of our customers and our employees is paramount in how we approach our business. This belief is deeply ingrained throughout the organization, and means that you can expect exceptional service coupled with technologies that take the industry further faster.
"Sudden Service" We're known for service leadership, but it's also a way of life. The customer-centric, fast paced mantra ensures we stay focused, minimize bureaucracy, and align priorities and decision-making. It's the over-arching compass that guides us to provide differentiated value to the customer experience, and creates a win-win career and work environment for our employees. A long history of ranking #1 in Customer Service in the annual Bishop Awards, which is an honor bestowed by the global connector industry's leading market research firm, reflects our commitment to service.
Our Stats Founded: 1976 Headquarters: New Albany, IN, USA International reach: Products sold in more than 125 countries. International offices in more than 24 countries. Number of employees: 5,000 (approx.) Revenue in 2017: $713 Million Employee retention rate for 2017: 96% Customers: With more than 23,000 customers spanning all industries, Samtec serves the well-known global tech giants, small start-ups, and everyone in between.